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A minor downside of online registration
Fri, 07/11/2008 - 8:18am
Registered for a race as soon as reg opened X weeks ago.
Race is this Saturday, but I had a family obligation come up. Hoping I could get a refund I (flyer doesnt mention policy):
-Emailed tuesday morning to email on Flyer. No response.
-Emailed yesterday to email on sportsbaseonline. No response (as of yet).
Not a big deal and thankfully not going to break me financially, but a little frustrating.
Really, the only other things I can think of are:
-Eat the fee (but post here & vent) :lol:
-Show up at race and talk to reg there (but if I could make it there, I would race) :twisted:
-Contact Visa :roll:
This has nothing to do with the particulars of online registration. Pre-registering for races has been around for 30+ years, and it is extremely rare to get your money back-that's an implied part of the cost/benefit and risk/reward of pre-registering. If there's no refund policy mentioned then it's safe to assume there is a no-refund policy.
Dirk, I will call.
btw, I wasn't calling out promoters or anything I figured something unexpected was going on, not malicous. I was trying to highlight some bumps in the road of planning/registering early to secure a spot (although it seems like this time of year things aren't selling out as quickly as earlier).
We have not had a email please call us at 1-801-942-9989 SBO Support Team What email did you use?
Your best bet was to contact the promoter directly, explain your situation and ask for a refund. They may or may not grant it.